Shipping policy

Free Shipping

Free shipping is available for orders $199 or more shipping within the lower 48 states and Washington, DC.

All international orders and domestic orders shipping outside the lower 48 states are excluded from our free shipping promotion.

Orders shipped with the Free Shipping may be sent via FedEx, USPS, UPS, or DHL. You will receive tracking and service information in your Shipping Confirmation email.

Products excluded from free shipping:

  • Travel and Display Cases
  • All products that weigh more than 5 lbs

Product Surcharges

Oversized and overweight products will incur an additional flat fee, added to the cost of shipping. This charge only applies once to an order with an item that requires the surcharge. If an order contains multiple qualifying items, or items from multiple surcharge categories, the highest fee will be applied once to the shipping cost.

 Qualifying Surcharge Categories Surcharge Amount
Overweight Items $17.95

 

Shipping Options & Carriers

Delivery times are estimates and do not include processing time, delays due to weather, or customs clearance. UPS, FedEx, and USPS are our primary carriers. 

Domestic

All orders ship from Maryland, USA. Orders being sent with expedited shipping options (2-Day or Next Day shipping) that are placed by 12 noon Eastern Time, Monday thru Friday will ship the same day, subject to availability.

We offer three options for Flat Rate Shipping on all Domestic orders, see table below for Flat Rate Shipping cost. Orders may be shipped via FedEx, USPS, UPS, or DHL. You will receive carrier service and tracking information in your Shipping Confirmation Email.

Shipping Destination Ground 2-Day Next Day
Lower 48 States + DC $14.99 $29.99 $59.99
Hawaii $30.98 $45.98 $75.98
Alaska $32.98 $47.98 $77.98
Puerto Rico & Outlying Territories $34.98 $49.98 $79.98


International

We offer International Economy and International Priority shipping options, shipping cost is calculated based on your destination. Orders may be shipped via FedEx, USPS, UPS, or DHL. You will receive carrier service and tracking information in your Shipping Confirmation Email.

ARE THERE ANY SHIPPING EXCEPTIONS TO BEAR IN MIND?

  1. Delivery estimates upon checkout include a 48-hour processing time. All orders take 24 to 72 business hours to process, fill, and ship.
  2. We do not ship over the weekends or on federal holidays. Orders placed on Friday will be shipped on Monday.
  3. International shipping time may vary depending on the country and customs.
  4. Orders shipped by USPS to Brazil may be held in customs for up to 120 days. If your package is insured, we will re-ship your package after 120 days. If you did not insure your package, your order will not be re-shipped.
  5. If you are in New Zealand and choose FedEx as your carrier, your order may be shipped through UPS depending on the options available at the time of shipment.
  6. We are not responsible for any shipping costs incurred through the Return to Sender process (i.e. if the shipping address is input incorrectly by customer, or the package is rejected at customs).